How can we help?

Check your connection and try signing in again. If the problem continues, include the sign-in method you used without sending a password or token.

Include the word, the selected languages, and the safe error message shown by the app.

Tell us what action you took and whether the item is still visible after refreshing.

Use Restore Purchases while signed into the same Save Words and store accounts. Never send a receipt or purchase token.

Subscriptions are managed in your Apple or Google store account. Deleting Save Words does not automatically cancel an active subscription.

Use Delete Account in the app or start a verified web request from the account deletion page.